Discrimination, in any form, goes against the law. We are dedicated to ensuring that everyone, regardless of their race, color, national origin, age, disability, or sex, receives equal and fair treatment. Our commitment to non-discrimination encompasses the following key principles:
Equal Access and Assistance:
If you require these services or have concerns about potential discrimination based on race, color, national origin, age, disability, or sex, please do not hesitate to reach out to Aleya Graham at FreedomCare. If you believe that Dada Home Care / Family Wellness, LLC has not adequately provided these services or has engaged in discrimination in any other way, you have the option to file a grievance.
To file a grievance, you can contact:
2227 Westchester Ave.
Bronx, NY 10462
Grievances can be submitted in person, by mail, fax, or email. Should you require assistance with the grievance process, Marcia Morgan-Parker is available to assist you.
Furthermore, if you believe that your concerns have not been adequately addressed at the organizational level, you have the right to file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. This can be done electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by contacting them via mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html