Non-Discrimination Policy

Discrimination, in any form, goes against the law. We are dedicated to ensuring that everyone, regardless of their race, color, national origin, age, disability, or sex, receives equal and fair treatment. Our commitment to non-discrimination encompasses the following key principles:

1. Equal Access and Assistance:

   • Dada Home Care / Family Wellness, LLC provides necessary aids and services to individuals with disabilities to facilitate effective communication with us. This includes access to:
     • Qualified sign language interpreters.
     • Information presented in alternative formats such as large print, audio, accessible electronic formats, or other suitable options.

2. Language Services:

   • To guarantee that individuals whose primary language is not English can access our services, we offer free language assistance. This includes access to:
     • Qualified interpreters.
     • Information provided in languages other than English.

If you require these services or have concerns about potential discrimination based on race, color, national origin, age, disability, or sex, please do not hesitate to reach out to Aleya Graham at FreedomCare. If you believe that Dada Home Care / Family Wellness, LLC has not adequately provided these services or has engaged in discrimination in any other way, you have the option to file a grievance.

To file a grievance, you can contact:

Marcia Morgan-Parker
2227 Westchester Ave.
Bronx, NY 10462
Phone: 347-384-5155
Fax: 646-661-2600
Email: marcia@dadahomecare.com

Grievances can be submitted in person, by mail, fax, or email. Should you require assistance with the grievance process, Marcia Morgan-Parker is available to assist you.

Furthermore, if you believe that your concerns have not been adequately addressed at the organizational level, you have the right to file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. This can be done electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by contacting them via mail or phone at: